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TERMS AND CONDITIONS

Last Updated: Wednesday, June 25, 2025

1. RESEARCH USE ONLY

All products sold through Supplify Me are strictly intended for laboratory research purposes only. They are not intended for human or animal consumption, medical, diagnostic, or therapeutic use. You agree not to use or allow the use of any product in violation of applicable laws or regulations.

We explicitly disclaim any responsibility or liability for any misuse of our products, including but not limited to unauthorized administration to humans or animals.

2. ELIGIBILITY

You must be at least 18 years old and legally able to enter into binding agreements to use this Site. Accounts may only be created by legally authorized representatives of clinics or institutions, subject to licensing verification where applicable.

3. NO WARRANTY

All content, services, and products are provided "as is" and "as available" without warranties of any kind, express or implied, to the maximum extent permitted under applicable UAE and GCC laws. We make no guarantees about product performance, accuracy of information, or uninterrupted access.

4. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Supplify Me shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages—including but not limited to loss of profits, data, use, goodwill, or other intangible losses—arising out of or relating to your use of the Site or products.

In jurisdictions that do not allow certain limitations of liability, our liability shall be limited to the maximum extent permitted by the applicable laws.

5. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Supplify Me, its officers, directors, employees, and affiliates from any claim, demand, liability, or expense (including attorney's fees) arising from your misuse of the Site, breach of these Terms, or violation of any law or third-party right.

6. ACCURACY OF INFORMATION

While we strive to provide accurate information, we do not guarantee that the information on this Site is accurate, complete, or current. Any reliance on the material on this Site is at your own risk.

7. THIRD-PARTY LINKS AND SERVICES

Our Site may contain links to third-party websites or services not operated by us. We are not responsible for the content, policies, or practices of any third parties.

8. USER ACCOUNTS

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. We reserve the right to suspend or terminate accounts at our sole discretion.

9. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws applicable in the country where the user resides, subject to any mandatory consumer protection laws. Any dispute arising out of or relating to these Terms shall be resolved through good faith negotiations. If the dispute cannot be resolved amicably, it shall be submitted to binding arbitration in accordance with the rules of a recognized international arbitration body, unless local law requires otherwise.

10. DISPUTE RESOLUTION – ARBITRATION AND CLASS ACTION WAIVER

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the parties agree to first attempt to resolve the matter amicably through informal negotiations. If the dispute is not resolved within a reasonable period, it shall be submitted to binding arbitration under the rules of a recognized international arbitration institution, such as the International Chamber of Commerce (ICC) or the United Nations Commission on International Trade Law (UNCITRAL), as mutually agreed by the parties. Arbitration shall be conducted in a neutral location and in a language mutually agreed upon.

11. TERMINATION

We reserve the right to terminate or restrict access to the Site or your account for any reason, without notice.

12. MODIFICATIONS

We may update these Terms at any time by posting an updated version on the Site. Your continued use constitutes acceptance of the modified Terms.